Portfolio

// things i've built

Featured · playable now

Service Desk Simulator

ITSM turned into a game. Triage real support tickets, set the right priority, ask the diagnostic question that actually isolates the cause, and beat the SLA while keeping CSAT up. The first of a planned line of support-training tools that make help-desk skills fun to build.

Play it →
// shipped & live
// in the works
05
Venture

antibasic.net

Branding, marketing & ecommerce. Full reveal soon.

06
Series

ITSM training suite

Troubleshooting skill-builders that grow out of the Service Desk sim.

07
Coming soon

Next project

More builds land here as they finish.

// read the making-of